The Challenge
Adapt or perish, now as ever, is any business's imperative. Every organization needs to establish agility while putting their people first- and Telpark has been leading this transformation.
"Now more than ever, it is a critical time to listen to our employees continuously. We also needed a solution that would allow us to measure the impacts of actions that have been taken," said Alejandra López-Baissón, Chief People Officer at Telpark.
The Solution
A successful cultural transformation requires taking an introspective look at a company. It's essential to understand the company's current state, and its challenges, rigorously measuring multiple parts of the transformation to see where you're succeeding and to be able to swiftly respond to any developments. People must have space and tools to provide feedback on the process, and to each other, for that matter.
By choosing LutherOne's continuous surveys solutions, Telpark could get all that and more. Thanks to smart question distribution (distributing and rotating over 100 customizable questions), they can map dozens of crucial areas with just 16 questions a month per employee. And with real-time interactive dashboards, and recommendations tailored to the level of a single team, leaders, as well as every single manager, can easily get to the root of any problem.
To make organizational shift occur, however, feedback from all directions is vital. Including Bubbles, the most gamified and personal feedback tool, employees across the company can share valuable feedback with their colleagues with just a few finger taps.
